President Shavkat Mirziyoyev reviewed a presentation on proposals to organize the activities of the Cadastral Agency on the basis of new approaches and to simplify the services provided to citizens and businesses, the press service of the head of our state reports.
Over the past two years, more than 1.2 million real estate properties have been inventoried. As a result, an additional 16,500 hectares of land and 49 million square meters of building area have been identified.
A total of 270,000 identified properties have already been entered into the cadastral database, creating an additional tax base of UZS 315 billion per year for the state budget. Currently, 90 percent of cadastral services are provided online.
At the same time, it was noted that the sector continues to face problems affecting citizens and businesses.
In the first half of this year, the cadastral authorities received more than 1 million applications for cadastral services, of which 330,000, or 30 percent, were rejected. In practice, this means that every third application remains unresolved.
Such situations result in additional time and financial costs for citizens, force them to обращаться to other agencies or third parties to resolve their issues, and increase corruption risks.
The creation of unnecessary barriers has also been facilitated by the fact that, during the digitalization of services, a practice of centralized decision-making has developed.
In particular, changing the category of a non-residential property requires approval from regional or national-level organizations. To resolve a single issue, citizens often have to submit multiple applications and pay separately for each one.
For example, dividing one household property between two brothers requires four applications, while dividing one inherited property into three parts requires six applications.
A single application goes through 30-50 stages of review at the district, regional, and national levels, resulting in an average processing time of 15-20 days.
The presentation also included a critical analysis of the management structure of the Cadastral Agency.
At present, separate territorial divisions of the Cadastral Agency and the Cadastral Chamber operate at the district and regional levels, meaning that the system is effectively managed by two separate heads.
Managers and inspectors account for 56 percent of the agency’s workforce, while only 44 percent are frontline operational staff. More than 700 positions remain vacant due to the complexity of recruitment procedures, and 40 percent of employees work outside their field of specialization.
In addition, regional-level managers do not have the authority to apply disciplinary measures to heads of district divisions. As a result, the workload on frontline staff has increased, while wage levels remain low.
In this regard, it was proposed to gradually transfer cadastral services to the local level and expand the powers of territorial divisions.
The plan предусматривает transferring at least 30 percent of employees currently working at the national level to district divisions, as well as merging the Cadastral Chamber and service units at the national, regional, and district levels. This is expected to increase the autonomy and accountability of territorial divisions and improve the accessibility of services for citizens.
To prevent inconvenience to the public during the restructuring process, officials were instructed to establish “Cadastral Consultation Corners” and an “Operational Cadastre” service within one week.
Proposals were also considered to organize the agency’s activities according to the principle of “one application – one payment.”
Under the new procedure, when property rights arise, a proactive service will automatically generate the application. This will save time and money for 1.2 million applicants each year. All cadastral services will be provided on the basis of a single application, reducing the number of applications by 200,000 annually.
The process of state registration of real property rights will be fully transferred to an online format. As a result, approximately 500,000 applications will be able to be registered each year within seconds instead of the current 10-15 days.
In particular, it was proposed to mitigate liability in cases where unauthorized construction is voluntarily eliminated. In addition, for a first-time failure to submit an application for state registration of property rights within the prescribed period, a warning will be issued instead of a fine.
Responsible officials were instructed to take measures to simplify service delivery procedures, reduce unnecessary stages and payments, delegate decision-making authority to lower levels, and improve working conditions for employees throughout the system.
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